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Refund & Cancellation Policy

Last updated: 10 July 2026

Because SellMyPhone.ae BUYS devices from you (rather than selling products to you), this policy explains how quotes, cancellations, and completed sales work.

1. Cancelling Before Sale

You are under no obligation until you accept the final offer. You may cancel your quote or decline the offer at any point before payment, free of charge.

2. Completed Sales Are Final

Once you accept the offer and receive payment, the sale is complete and final. Sold devices cannot be returned or repurchased.

3. Payment Issues

If you experience any issue with a payment, contact us immediately and we will resolve it promptly.

4. Our Right to Cancel

We may cancel a transaction if the device does not match its description, cannot be verified, or is suspected to be stolen or fraudulent.

5. Contact

SellMyPhone.ae
Email: info@sellmyphone.ae
Phone: +971 50 555 6779

About Us

SellMyPhone.ae is Dubai's trusted service to sell your used or new iPhone and Samsung phone for instant cash. We offer free doorstep pickup, fair market-based pricing, and same-day payment across 30+ areas in Dubai — fast, safe, and completely hassle-free.

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